|Title:||Inside Sales Representative|
|Job Status :||Full-time|
K&N Electric Motors has an opening for an Inside Sales Representative at their Missoula, MT branch.
The Inside Industrial Sales Representative performs a variety of duties specific to handling sales calls with outside sales people, industrial customers and vendors. This position pays close attention to detail. Also, the representative deals with customers and outside sales people effectively.
Objectives for this position include developing and maintaining a highly respectable image of the company in the eyes of customers, vendors and competitors, maintaining and improving the company's profitability, and providing time for unsurpassed customer service.
Essential Job Responsibilities
Respond to incoming sales calls in a courteous and timely manner. This is a top priority.
Maintain a record of all phone calls and conversations in order to ensure customer needs are accurately met.
Process customer orders and requests in a timely manner, advising on product application, availability, correct part and/or catalog number, shipping charges, and price.
Advise industrial customers and outside sales personnel of the status of all their in-house jobs. Continue to update delivery schedules.
Process all paper work in a proper and timely manner and to the correct departments.
Work with Purchasing or vendors when necessary for product availability, application, price, shipping dates and delivery charges.
Confer with office, shop and management staff on all issues relating to customer service. Make recommendations for improvements in our customer service.
Promote a professional company image through prompt, thorough, and courteous customer service.
Track all quotations to insure timely follow-up on customer inquiries.
Attend company or vendor / manufacture sponsored training seminars to improve product knowledge and/or job skills.
Keep work area clean and neat as directed by your supervisor.
Develop and implement a telemarketing program to support our outside sales effort and to supplement our truck routes. This is also necessary to develop business with our non-partnership accounts.
Perform any other duties as assigned.
Work harmoniously with other employees, giving assistance necessary to satisfy customer's needs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma or equivalent (G.E.D.). Formal computer training for basic input and word processing. Experience in sales and customer service as well as basic knowledge in electrical apparatus, are desirable.
Certificates/Licenses: No certifications required
Physical Abilities: To perform this job successfully, an individual must be able to:
• Regularly talk and hear
• Occasionally lift and/or move more than 50 pounds; stand; walk; use hands to finger, handle, or feel and reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl
• Clearly see 20+ feet, with or without corrective lenses. Have ability for close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Noise Conditions: Moderate noise conditions.
• Heat: May be subject to weather and non-weather related high temperatures.
• Cold: May be exposed to weather and non-weather related low temperatures.
• Atmospheric Exposures: May occasionally be exposed to wet or humid conditions (non-weather); work in high, precarious places; fumes or airborne particles; toxic or caustic chemicals; vibration; work near moving mechanical parts
K&N Electric Motors endeavors to make http://aiin.applicantstack.com/x/detail/a2exzbb32qxq accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Hannah Sullivan, Associated Industries, at 509-777-2639 or firstname.lastname@example.org. K&N is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.